Terms & Conditions

Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing or typography errors.

If your specific campaign is not listed it falls under one of the General terms and conditions.


 

Delivery Terms & Condition

Delivery available between 5:30pm & 9:30pm. Free delivery for orders over $30. Delivery charge otherwise $9.50

All stores have a primary delivery area, to see if you live within this area a delivery option will come up and be accepted once you have entered your address. This is to ensure you will receive your food within our required timeframes! 


 

Facebook Offers - General

Offers on Facebook are only available whilst the campaign is live unless otherwise stated. Offers available in small regular and large unless otherwise stated . Offers refer to plain pastas only unless otherwise stated. Mention offer to redeem. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points.


 

Terms and Conditions Rewardle

Please see here for a link for the general use of Rewardle:

http://www.rewardle.com/termsandconditions/


Facebook Offer - Datenight

Excludes ravioli & gnocchi. Valid for delivery stores only between 5.30 and 9:30. Comes with 2x 390 ml drinks. General t&c apply. 

 

Facebook Offer - Single's Special

Order Online to enjoy a tasty serving of any Regular Pasta Cup & our delicious Garlic Bread for only $16!

Offer expires at our discretion. Offer valid for any pasta & sauce combination for price as shown, with a serve of Garlic Bread. Not redeemable for cash. While stock lasts. May not be used in conjunction with other offers. May not attract loyalty points. Redeem offer via online order to claim.

 


 

Facebook Offer - 2 for $22 -  Special

Offer expires at advertised time.  Offer valid for pasta combination & price as shown.  Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points. Offer must be mentioned, redeemed on wifi or online to be valid.


 

Facebook Offer - Derby Double Deal - 2 for $22

Offer available from 11am 28th April, 2017, to 930pm 30th April, 2017. Offer valid for pasta combination & price as shown. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points.

Facebook Competition - Chance to WIN 4x FREE PASTAS 

Comment on the post with your Favourite Team's Name AND when they have their next match. If you state both correctly, you have successfully entered. Entries close 9:30pm, Wednesday 3rd May, 2017. You must be reachable on Facebook to accept win if you have been chosen as winner. On announcement, please private message the page or e-mail info@pastacup.com.au to claim your prize. We can only accept entries from the original Facebook post. Comments on Shared Posts cannot be accepted. 

The prize is not redeemable for cash or credit. Cannot be interchanged with other products. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points.

Winner will receive FOUR (4) Regular Sized Pastacups that must be used on the night of your Favourite Team's match. You may choose any four pastacups. The store for redemption will be discussed via e-mail or private message (see above about claiming your prize). 

Thanks for playing! 

Edit: Winner has been notified.

 


 

Facebook Offer - Ellenbrook New Manager's Special - 2 for $22

Offer available from 11am 5th April, 2017, to 930pm 30th April, 2017. Offer valid for pasta combination & price as shown. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points.

 


Facebook Offer - Morley Mega Meal Deal 

Offer available from 12pm 4th April, 2017, to 930pm 28th April, 2017. Offer valid for PASTA & PRICE AS SHOWN. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points. 

 


 

Facebook Offer - Byford's Best - 2 for $22

Offer available from 11am 13th April, 2017, to 930pm 27th April, 2017. Offer valid for PASTA & PRICE AS SHOWN. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points.

 

 


Kids Decide- April 2017 School Holidays Offer

This offer is valid until Wednesday 26th of April , 2017. Must mention offer to redeem. Offer available in store or over the phone. Kids can chose any pasta item including risotto for the same price as a childs. This offer is meant to be for kids so please respect that even if you are a big kid yourself!

Inspire your children to try new things on the menu, you may be surprised by what they like (tried giving them the hot tuna yet?). Enjoy!

Kids Eat Free - April 2017 School Holidays Offer

This offer is valid until Wednesday 19th of April , 2017. Must mention offer to redeem or use code kidsfree when ordering online or via the App.  Kids are eligible to 1x (one) kids sized pasta choosing from the kids menu in conjunction with the full-priced, non-discounted purchase of 1x (one) adult sized pasta. For example, 2 adult sized pastas would allow you to be eligible for 2 kids sized meals; 5 adult sized cups purchased, you can claim 5 kids meals, etc - There is no maximum, but it is a 1 for 1 offer. Cannot be used in conjunction with any other offer. Cannot be redeemed for cash. 

If ordering online, you may need to separate your order as the system will only recognise 1 adult cup per kids size.
For support: info@pastacup.com.au

 


  

Facebook Offer - 10% Off Online Orders - Wattle Grove Only.

Offer available for a limited time only. We reserve the right to end the special at the time we choose (2017).
To redeem, order your meal online and before you check out enter the code "pasta10". May not be used in conjunction with other offers. May not attract loyalty points. 


 

Facebook Offer - Baldivis Double Delight

Offer available from 11am 27th March, 2017, to 930pm 5th March, 2017. Offer valid for PASTA AS SHOWN. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points. 

See Delivery Terms & Conditions for further details.


 

Facebook Offer - Basso's Creamy Combo

Offer available from 11am 27th March, 2017, to 930pm 5th March, 2017. Offer valid for PASTA AS SHOWN. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points. 

See Delivery Terms & Conditions for further details.


 

Facebook Offer - 2 for $22 for Tuart Hill ONLY.

Offer available from 11am 23rd March, 2017, to 930pm 29th March, 2017. To redeem, log in via the FREE Wifi in-store at Tuart Hill and show the on-screen offer to your Tuart Hill Pastacup Food Vendor. Offer valid for PLAIN PASTA ONLY in REGULAR size. Offer also EXCLUDES Ravioli & Gnocchi. Mention offer to redeem. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points. 

 


 

Facebook Offer - 2 for $22 for stores Cockburn Central, Melville & Canning Vale ONLY.

Offer available from 11am 8th March, 2017, to 930pm 15th March, 2017.  Offer valid for PLAIN PASTA ONLY in REGULAR or smaller size. Offer also EXCLUDES Ravioli & Gnocchi. Mention offer to redeem. Not redeemable for cash. Whilst stock lasts. May not be used in conjunction with other offers. May not attract loyalty points.

 


 

Facebook Offer - Baldivis

Kids Offer: valid with any adult size pasta (excluding lunch), offer extended to valid till 12th of February, 2017. Free kids pasta with any adult size. Kids can chose from the kids menu, which is any plain pasta with either Bolognese, cream, Napoletana or cheese sauce. One free kids pasta per adult size. Offer valid for dine in or take away. Must mention offer to redeem. Not redeemable for cash. Cannot be used in conjunction with any other offer (that means, you have to choose which offer to use if there's more than one out there!)


 

Opening Offer Wattle Grove

Buy 1 get 1 half price vouchers are valid in Wattle Grove only. Offer is valid for regular and large sizes only, any sauce with any plain pasta. Voucher to be presented at point of sale. Not redeemable for cash. Expires 31st October, 2016.


 

Facebook Offer - Baldivis

Kids Offer: valid with any adult size pasta (excluding lunch), offer valid till 24th of August, 2016. Free kids pasta with any adult size. Kids can chose from the kids menu, which is any plain pasta with either Bolognese, cream, Napoletana or cheese sauce. One free kids pasta per adult size. Offer valid for dine in or take away. Must mention offer to redeem. Not redeemable for cash. Cannot be used in conjunction with any other offer (that means, you have to choose which offer to use if there's more than one out there!)


 

Mothers Week @Pastacup

Buy 2 get 3rd free - mention offer to redeem. The free pasta is that of lesser value, eligible for adult pastas only. This offer may not be used in conjunction with any other offer, unless approved prior. This offer does not attract loyalty points. Not redeemable for cash. Max 1 free pasta per transaction.

Free Bruschetta when you purchase any family tray pasta. Must mention offer to redeem. One Free bruschetta per tray. Not redeemable for cash.

Offers expires 8th of May, 2016.


 

Kids Eat Free - Back to school Offer

This offer is valid from Thursday 28th of April to Sunday 1st of May, 2016. Must mention offer to redeem. Kids are eligible to a kids sized pasta choosing from the kids menu. Must be in conjunction with the purchase of any adult pasta. Cannot be used in conjunction with any other offer. Cannot be redeemed for cash. One free kids size per adult pasta. Max 3 free pastas per transaction.


 

Free Catcha Bites

This offer is valid until Wednesday the 27th of April, 2016. Free side of Catcha Bites when you buy any adult sized pasta (small, regular or large). Maximum 2 per transaction. While stock lasts. Not redeemable for cash. Customer must mention offer to redeem.


 

Online Ordering Offer - Tuart Hill

This offer is valid until Sunday the 1st of May, 2016. Customer is eligible to a free Bruschetta when ordering online. One per transaction/order.


 

Kids Decide

This offer is valid until Sunday the 17th of April, 2016. This is an offer that is designed to make kids engaged in food and find their favorite! The child may not have to be present on ordering, but we trust our customers to do the right thing and use this offer for the deserving little ones. Risottos also available.


 

Family Affair offer

Valid until Sunday the 10th of April, 2016. May be ordered as a vegetarian dish. May only be ordered with fettucine unless store agrees to change. Mention offer to redeem.


 

The Date that led to Offspring

Valid all stores until 3rd of April, 2016. Free Garlic Bread & Bruschetta when you purchase 4 or more individual cups, of which 2 must be adult size (small, regular or large). Must mention offer to redeem. Not applicable to catering orders. One free per transaction. Not redeemable for cash.


 

Bachelorette Campaign

Offer is Large Fusilli Bonny, pasta may not be swopped, nor is a 'downgrade' available, however item is available in a vegetarian version. Must mention offer to redeem. Does not attract loyalty points. Offer is valid until 27th of March 2016.


 

Date Night Offer Newsletter - Tuart Hill

This offer is only valid as a regular with the combination spaghetti Milan. You may upgrade to a large for another $2. The offer is valid Wednesday night the 09/03/16 only. Exclusive to Tuart Hill. Mention offer to redeem.


 

Facebook Offer - Tuart Hill

This insane promotion is valid from 3pm till close, offer ends Wednesday 24th Feb, 2016. Whilst stock lasts. Not redeemable for cash. Cannot be used in conjunction with other offer. Only one per transaction. Does not attract loyalty points. Offer must be mentioned at point of purchase. Tell a friend.


 

Facebook Offer - Baldivis

Kids Offer: valid with any adult size pasta (excluding lunch), offer valid till 15th of March, 2016. Free kids pasta with any adult size. Kids can chose from the kids menu, which is any plain pasta with either Bolognese, cream, Napoletana or cheese sauce. One free kids pasta per adult size. Offer valid for dine in or take away. Must mention offer to redeem. Not redeemable for cash.

Baldivis' Will You Be My Valentine? Campaign: 2x Reglar pastas Dine in or take away for $25. Not redeemable for cash. Fake or real Valentine ok. Must mention offer to redeem.


 

Competition Terms & Conditions - General

  • Information on how to enter and prizes forms part of these Conditions of Entry. Employees of the Promoter and agencies associated with this promotion and their immediate families are ineligible to enter.
  • The promotion commences as per its stated period (“promotion period”).
  • To enter, participants must tell us on Social Media or other mentioned approved channels. .
  • Responses must be received by the promoter during the promotion period. Only one entry per person is permitted. Entries must be submitted by the individual entrant and any automated entries will be invalid. Entries must be submitted by a public Social Media account or email if specified. Any costs associated with use of Social Media will be the responsibility of the entrant and entrants agree to be bound by their terms of use.
  • The Promoter reserves the right to verify the validity of entries. The Promoter may, in its sole discretion, disqualify any entries from, and prohibit further participation in this Promotion by, any person who tampers with or benefits from any tampering with the entry process or with the operation of the Promotion and reserves the right to disqualify any entry which is not submitted in accordance with these conditions of entry.
  • The Promoter takes no responsibility for late, lost or misdirected entries. Incomplete, illegible or incomprehensible entries will be deemed invalid.
  • The Prize is not transferable or exchangeable and cannot be redeemed for cash. Voucher must be used in one transaction. The winner must pick up the prize from the nearest participating Pastacup location.
  • The winner will be chosen by a member of the promoter at 50 A Angove Street within the first three business days after the end of the promotion period.
  • The winner will be notified via Social Media and asked to provide their contact details by email. The vouchers/prize details will be sent to the winner via mail within four weeks of them providing address details. If a winner is under 18 years of age, the prize will be awarded to the winner’s parent or legal guardian. The winner’s details and photo will also be published on Facebook and Instagram at the end of the competition period.
  • In the event that for any reason whatsoever a winner does not take an element of the prize at the time stipulated by the Promoter then that element of the prize will be forfeited by the winner and cash will not be awarded in lieu of that element of the Prize.
  • The Promoter shall not be liable for any loss, including but not limited to direct, indirect or consequential loss or damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with participation in this competition or accepting or utilising a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  • All entries become the property of the Promoter. Entrants acknowledge that their entry and all material included will be the property of the Promoter. As a condition of entering into this promotion, each entrant assigns all of their rights, title and interest (including copyright) in and to their entry to the Promoter from the time of entry. Entrants consent to any use of their entry which may otherwise infringe their moral rights pursuant to the Copyright Act 1968 (Cth).
  • The Promoter collects personal information about you to enable you to participate in this promotion and for internal research purposes. By entering the promotion, unless otherwise advised, you also agree that the Promoter may use this information, or disclose it to other organisations that may use it, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to you. To facilitate your participation, the Promoter may disclose your personal information to other companies associated with this promotion. No other use of this information will be made without the consent of the entrant. If you do not provide your personal information, the Promoter will not be able to enter you into this promotion. A request to access, update or correct any information should be directed to the Promoter at its address set out below.
  • In the case of the intervention of any outside agent or event which changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes, the Promoter may in its absolute discretion cancel the Promotion and recommence it at a later date.
  • If for any reason the promotion is not capable of running as planned (including but not limited to) infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion.

This Promotion is governed by the laws of Western Australia, Australia. Entrants submit to the jurisdiction of the courts of that State.

 


 

Seniors Discount Offer Busselton

Offer is for small regular or large size pastas. Only whilst stock last. Dine in or take away available. Any sauce any pasta whilst stock lasts. Mention this offer to redeem. Available to residents of senior village where promotion is available and/or pensioners. Valid in the specified times only. Offer not redeemable for cash.  


 

Facebook Offer - LOVE Week for Valentines

Offer is valid for large pastas with any plain pasta type, offer valid till Sunday 14th of February 2016.  Offer valid for dine in or take away. Must mention offer to redeem. Not redeemable for cash.


 

Facebook Offer - Back to School Week

Offer is valid with any adult size pasta (excluding lunch), offer valid till 7th of February 2016. Correction to be made to post quoting regular or large, as it is valid with small pastas too! Kids can chose from the kids menu, which is any plain pasta with either Bolognese, cream, Napoletana or cheese sauce. One free kids pasta per adult size. Offer valid for dine in or take away. Must mention offer to redeem. Not redeemable for cash.


 

Scoopon Bounce Back Competition

1   Pastacup’s decision is final and no correspondence will be entered into.

2   To be eligible to enter, you must be 18 years of age

3   Employees, relatives and agents of Pastacup and any related bodies are not eligible to enter.

4   The competition for ‘a weekend away for two in Margaret River’ commences on 28 July, 2015 and closes at 4 pm on 20 September, 2015.

5   The winner will be drawn by random at 12 pm on 30 September, 2015 at the Pastacup Head Office, 50A Angove Street, North Perth WA 6006.

6   Entrants must have a entered the competition by using the Scoopon bounce back offer and filled the entry details and agreed to the terms and conditions to qualify.

7   A condition of entry is agreeing to have your details added to Pastacup’s promotional database

8   The winner will be notified by mail and/or telephone.

9   The total prize consists of a weekend away for two in Margaret River – which includes two nights accommodation plus a dinner voucher at a local restaurant.

10            Accommodation TBC once an agreement has been made between the winner and Pastacup on the dates of weekend away.

11            Prize must be used within 6 months of the competition closing and cannot be used between 20.12.2015 and 10.01.2016 and on public holidays.

12            The prize must be taken “as offered” and cannot be varied or extended or transferred or exchanged for cash.

13            Any additional products or services not included in the prize, but required by the winner, will need to be arranged and paid for by the winner.

14            The winner must arrange their own transport to Margaret River and the cost is not covered by this competition.

15            The competition winner consents to Pastacup using his or her name, suburb and photograph for publicity purposes.

16            Pastacup is not liable for any loss, damage or injury arising out of, or in any way connected with this promotion and/or the prize.

17            Pastacup accepts no responsibility for any late, lost, incomplete, misdirected, incorrectly submitted, delayed or ineligible applications, claims or correspondence whether due to error, omission, alteration, tampering, theft, deletion, destruction, transmission, interruption, communications failure or otherwise. Pastacup has no control over the internet, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise.

18            If for any reason any aspect of this competition is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs tampering, unauthorised intervention, fraud, technical failures, or any cause beyond the control of Pastacup which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, Pastacup in its sole discretion may cancel, terminate, modify or suspend the competition, or invalidate any affected entries, subject to the approval of gaming authorities.

19            Pastacup and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

20            All entries will be the property of Pastacup. The information entrants provide will be used by Pastacup for the purpose of conducting this promotion. Pastacup may disclose entrants’ personal information to its agents to assist in conducting this promotion or communicating with entrants and to State and Territory lottery departments and winners’ names may be published as required under the relevant legislation. Pastacup’s marketing activities are subject to the national Privacy Principles in the Privacy Act 1988.

21            Pastacup reserves the right to change the duration of the promotion at any time.


 

Pastacup Free Pasta Voucher

  • The Free Pasta card entitles the customer to a free regular pasta unless otherwise stated.
  • Free pasta cards are awarded to customers for food products only and for other products or offers as specified by Pastacup from time to time.
  • Cards are not transferable or redeemable for cash.
  • While every endeavor will be made in store to ensure cards are correctly awarded, Pastacup takes no responsibility for technical errors associated with crediting cards.
  • The Free pasta Card cannot be replaced if lost or stolen.
  • We reserve the right not to accept a Free Pasta card should we believe that the use is unauthorised, fraudulent or otherwise unlawful.
  • The card must be used in the store it is intended for, however it is up to the store to choose to redeem a card made out to a different store if it wishes to do so.
  • The card must be used within its expiration date, however it is up to the store to choose to redeem a card passed this date if it wishes to do so.

 

Pastacup Frequent Members Card

Terms and Conditions

  • By registering and/or using your Pastacup Loyalty card, you consent to the terms of this agreement.
  • The Pastacup Loyalty Card is issued to you by Pastacup . It offers rewards based on a dollar value to use in participating Pastacup restaurants/outlets. We reserve the right to change these amounts at any time by notifying you by email, or by changing the terms and conditions on our website.
  • Loyalty stamps will be awarded to customers for food products only and for other products or offers as specified by Pastacup from time to time. Points will not be awarded in association with any other offer or discount. Points or stamp balances are not transferable or redeemable for cash.
  • While every endeavor will be made in store to ensure stamps or points are correctly awarded, Pastacup takes no responsibility for technical errors associated with crediting points onto the Pastacup Loyalty Card.
  • The Pastacup Loyalty Card cannot be replaced if lost or stolen. Unless otherwise required by law or permitted by this agreement, any points or cash balance on your Pastacup Loyalty Card is non-refundable and may not be redeemed for cash.
  • We reserve the right not to accept a Pastacup Loyalty Card should we believe that the use is unauthorised, fraudulent or otherwise unlawful.
  • Pastacup reserves the right to alter the terms and conditions of the Pastacup loyalty member program at any time by notifying users on their website.
  • Once a fully stamped row is achieved, the customer is entitled to a free pasta of that size only (small, regular or large sized pasta or main courses).

 

Pastacup Cup of The Month

  • The Pastacup Cup of the Month issued by Pastacup. It offers discount based on a dollar value to use in participating Pastacup restaurants/outlets unless otherwise stated.
  • We reserve the right to change the offer at any time by notifying you by email, Facebook, in store or by changing the terms and conditions on our website.
  • No Loyalty stamps or points will be awarded when you take up on the Cup of the Month Offer
  • While every endeavor will be made in store to ensure offer is correctly awarded, Pastacup takes no responsibility for technical errors associated with honouring the cup of the month offer.
  • It is the customer’s responsibility to mention this offer to redeem
  • The Cup of the Month applies to plain pasta only, unless otherwise stated.
  • Starting price for the Cup of the Month is for a small cup, higher prices apply to bigger sizes
  • No changes or alterations are to be made to the cup of the month offer other than making a dish vegetarian where possible
  • Cup of the month does not apply to lunch size unless otherwise stated
  • Offer are valid as per announced period or the month they were released.